Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service. If you are using the Service on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms.

1.1 Agreement at Purchase

When you start a subscription, activate a free trial, or otherwise purchase any paid plan (including the New Graduate Electrician Bundle), you expressly and unconditionally agree to the then-current version of these Terms of Service and our Privacy Policy. Completion of checkout constitutes your electronic signature and binding acceptance of both documents.

1.2 Binding Effect of the Latest Version

You agree that your acceptance at purchase applies to the version of these Terms and our Privacy Policy that is published on our website as of the date of checkout, and to any subsequent updated version we publish. We will indicate the currently effective version by the “Last Updated” date at the top of each document. Your continued access to or use of the Service after an update takes effect constitutes your acceptance of the then-current version. If you do not agree to an updated version, your sole remedy is to stop using the Service (subject to the commitment and refund terms of your specific plan, including Section 4).

2. Description of Service

The Volt Planner is a subscription-based web application designed to assist licensed electrical contractors with residential electrical project planning. The Service may include tools for generating material estimates, creating electrical drawings, producing permit-related documentation, and other related features as they become available. The specific tools available to you depend on your subscription plan.

2.1 Beta and Coming Soon Features

Some features of the Service may be labeled “Beta” or “Coming Soon”. These features may be incomplete, may contain errors, may change without notice, and may not be available in all accounts or plans. We make no guarantees regarding the accuracy, completeness, or continued availability of Beta or Coming Soon features.

3. User Accounts

3.1 Registration

To use the Service, you must create an account by providing accurate and complete registration information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3.2 Account Security

You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Accuracy

You agree to keep your account information current and accurate. We reserve the right to suspend or terminate accounts that contain false or outdated information.

3.4 Account Sharing and Unauthorized Use

You may not share your account credentials with others or allow multiple individuals to use a single account beyond what is reasonably intended for individual use.

We reserve the right to monitor account usage for abuse and, in our sole discretion, suspend or terminate accounts that exhibit suspicious or unauthorized usage patterns, including but not limited to account sharing.

4. Subscription and Billing

4.1 Subscription Plans

The Service is offered on a subscription basis. The features available to you depend on the plan you select. Details of available plans and their pricing are listed on our pricing page.

4.2 Recurring Payments

By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis (e.g., monthly) at the applicable subscription rate. Charges will continue until you cancel your subscription.

4.3 Price Changes

We reserve the right to change subscription pricing at any time. If we change the price of your current plan, we will provide you with reasonable advance notice before the change takes effect. Your continued use of the Service after a price change constitutes your acceptance of the new pricing.

4.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation, you will retain access to your paid plan features through the end of your current billing period. No refunds or credits will be issued for partial billing periods.

4.5 Payment Processing

All payment transactions are processed through our third-party payment processor. Your use of the payment processor is subject to their terms and privacy policy. We are not responsible for errors, outages, or issues caused by the payment processor.

4.6 New Graduate Electrician Bundle

The “New Graduate Electrician Bundle” (the “Bundle”) is a promotional subscription offering access to Pro+ plan features at a discounted rate for newly licensed electricians. In addition to the general subscription terms above, the following plan-specific terms apply to the Bundle:

• 14-Day Free Trial. The Bundle begins with a 14-day free trial. A valid payment method is required at signup. You will not be charged for the first 14 days. You may cancel at any time during the 14-day trial period at no cost.
• Automatic First Charge. If you do not cancel during the 14-day trial, you authorize us to charge your payment method on the 15th day at the applicable Bundle rate ($119.50/month for Pro+ at time of publication, subject to change upon renewal after the 24-month commitment ends).
• 24-Month Minimum Commitment. By activating the Bundle, you agree to maintain the subscription and pay the monthly Bundle rate for twenty-four (24) consecutive months following the 14-day trial (the “Commitment Period”). This commitment is the consideration for the locked-in promotional discount (28% off Plus and Pro, 43% off Pro+ at time of publication).
• Early-Termination Fee. If you cancel, stop payment, or otherwise terminate the Bundle before the end of the Commitment Period for any reason other than a qualified claim under the Job Guarantee (Section 4.7), you agree to pay an early-termination fee equal to the total dollar value of the promotional discount you received across all months you used the Service. This fee is due on the cancellation date and may be charged to your payment method on file.
• Eligibility. The Bundle is available only to individuals who hold a valid journeyman or master electrician license (or equivalent apprenticeship completion certificate) issued on or after a date 24 months prior to enrollment. You represent and warrant that you meet this eligibility requirement at signup. We reserve the right to request proof of eligibility and to terminate the Bundle (without refund) if we determine that you did not qualify.
• Non-Transferable. The Bundle is a single-user, single-license plan and may not be shared, transferred, or resold.

4.7 New Graduate Bundle - Job Guarantee (Money-Back)

We offer a conditional money-back guarantee for the Bundle (the “Job Guarantee”). You may obtain a full refund of all subscription fees paid for the Bundle if, and only if, you satisfy every condition below:

• 100 Submitted Bids. You must have generated and submitted at least one hundred (100) bids to prospective customers or employers using The Volt Planner tool within the first twenty-four (24) months of your enrollment. “Submitted” means delivered to an identifiable third-party prospect (whether by email, print, PDF share, portal upload, or similar means); unsent drafts and duplicate submissions for the same project do not count.
• 100% Rejection or Non-Response. Every one of those 100+ bids must have resulted in a rejection, non-selection, withdrawal, or unanswered response within the same 24-month window. If you have won a single paid electrical job (whether residential or commercial) during the Commitment Period, the Job Guarantee does not apply.
• Evidence Package. You must provide us with documentation reasonably sufficient to verify the above, including but not limited to: the full list of 100+ bids (PDFs exported from the Service, or timestamps + customer-facing copies), evidence of transmission to each prospect (email sent records, delivery receipts, or equivalent), and evidence of rejection or non-response (decline emails, no-response confirmations, or a signed attestation for any unanswered bids). We may request additional verification.
• Good-Standing Subscription. Your Bundle subscription must have remained active, paid, and in good standing for the full 24-month Commitment Period. Payment failures, chargebacks, or account suspensions for cause void the Job Guarantee.
• Claim Window. You must submit your claim and evidence package to support within thirty (30) days following the 24-month anniversary of your enrollment. Claims submitted outside this window will not be honored.
• Refund. Upon our verification of a qualified claim, we will refund all subscription fees you actually paid for the Bundle within fourteen (14) business days. The Job Guarantee is the sole and exclusive refund remedy for the Bundle; it does not apply to any other plan.
• Our Determination. We will review each claim in good faith. In the event of a dispute over whether the eligibility criteria have been met, our determination, made reasonably and in good faith on the evidence submitted, is final.

The Job Guarantee does not constitute a promise or guarantee that you will land paid electrical work. Outcomes depend on market conditions, your licensure, pricing, and factors outside our control. The Job Guarantee is a refund mechanism only.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party right.
• Upload or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
• Attempt to gain unauthorized access to the Service, other user accounts, or any related systems or networks.
• Interfere with or disrupt the integrity or performance of the Service.
• Reverse-engineer, decompile, or disassemble any part of the Service.
• Use the Service (or its Outputs) to develop a competing product or service.
• Use automated means (bots, scrapers, scripts, crawlers, etc.) to access the Service without our prior written consent.
• Scrape, copy, extract, or bulk-collect data from the Service, including pricing, material catalogs, estimates, drawings, or other content.
• Extract, replicate, or infer our estimation logic, pricing logic, rulesets, prompts, models, or system behavior for the purpose of building or improving a competing product or service.
• Perform automated or bulk usage intended to benchmark, stress-test, or systematically map system behavior without our prior written consent.
• Resell, sublicense, or repackage the Service or its specific outputs (including bills of materials, estimates, or drawings) as a standalone or competing product or service.

We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that you have violated this Section.

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including its design, code, features, documentation, branding, and all related intellectual property, is owned by The Volt Planner LLC and is protected by applicable intellectual property laws. These Terms do not grant you any right, title, or interest in the Service beyond the limited right to use it in accordance with these Terms.

6.2 Output Usage Restrictions

The Service may generate outputs such as estimates, bills of materials, drawings, schedules, and related documentation (“Outputs”). Subject to your compliance with these Terms, you may use Outputs for your internal business purposes in connection with your electrical contracting work. You may not sell, license, publish, or repackage Outputs as a standalone product or service, or use Outputs (or systematic use of Outputs) to build or improve a competing product or service. Outputs do not grant you any rights to the underlying Service, logic, rules, methodologies, or intellectual property.

6.3 Feedback

If you provide us with suggestions, ideas, or other feedback about the Service (“Feedback”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, and incorporate that Feedback into the Service without any obligation or compensation to you.

7. User-Generated Content

7.1 Your Content

You retain ownership of any data, project information, files, or other content that you upload or input into the Service (“User Content”). By uploading User Content, you grant us a limited, non-exclusive license to store, process, and display your User Content solely for the purpose of providing the Service to you.

7.2 Responsibility for User Content

You are solely responsible for your User Content, including its accuracy, legality, and appropriateness. We do not review, verify, or endorse User Content and assume no liability for it.

7.3 Content Removal

We reserve the right to remove User Content that we determine, in our sole discretion, violates these Terms or applicable law, though we have no obligation to monitor User Content.

7.4 Data Usage (Non-Sensitive)

We use User Content and account information only as necessary to provide and operate the Service. We may also use aggregated and/or anonymized data (that does not identify you or your customers) to improve the Service, develop new features, and understand usage trends.

8. Disclaimers

8.1 Assistance Tool Only

The Service is a planning and estimation assistance tool. It is designed to help licensed electrical contractors with project planning tasks such as material estimation, drawing generation, and documentation. The Service does not replace the professional judgment of a licensed electrician, electrical engineer, or any other licensed professional.

8.2 Customer Responsibility and Verification

You are solely responsible for reviewing, verifying, and approving all Outputs before use. You must independently confirm that all estimates, drawings, and other Outputs are accurate and appropriate for your project, and that your work complies with the National Electrical Code (NEC) and all applicable local codes, amendments, standards, and permitting requirements. You are responsible for permits, inspections, and final installations, and for ensuring that any real-world construction decisions are made by qualified professionals.

8.3 Data Input Responsibility

The Service relies on information you provide (including room counts, square footage, panel size, equipment selections, and other project inputs). You are responsible for the accuracy and completeness of your inputs. Incorrect or incomplete inputs may lead to incorrect or incomplete Outputs, and we are not liable for errors or outcomes caused by user-provided data.

8.2 Not a Licensed Engineering Service

The Volt Planner is not a licensed electrical contractor, engineer, or design professional. The Service does not provide engineering services, stamped drawings, certified designs, or professional engineering opinions. Any outputs generated by the Service (including but not limited to estimates, drawings, material lists, and permit-related documents) are for reference and planning purposes only.

8.3 No Guarantee of Code Compliance

While the Service may reference electrical codes (such as the National Electrical Code) for estimation and planning purposes, we do not guarantee that any output of the Service is compliant with any applicable building code, electrical code, local ordinance, or regulatory requirement. It is your sole responsibility to verify all outputs against applicable codes and regulations before use.

8.4 No Responsibility for Construction Outcomes

We are not responsible for any construction decisions, installations, permit applications, inspections, or other real-world outcomes based on information generated by the Service. You use the Service and its outputs entirely at your own risk.

8.5 No Guarantee of Pricing Accuracy

Material prices, labor estimates, and other cost figures generated by the Service are approximations based on general pricing data and assumptions. Actual costs may vary significantly based on supplier pricing, regional differences, market conditions, and other factors. We make no representation that any pricing output is accurate, current, or complete.

8.6 “As Is” Basis

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components.

8.7 Service Availability and Third-Party Dependencies

The Service may experience downtime, delays, interruptions, or errors. We do not guarantee uptime or uninterrupted access. We are not responsible for outages or issues caused by third-party services or providers, including hosting infrastructure, payment processors, authentication providers, or other external systems.

8.8 Support Limitations

Support is provided on a reasonable-effort basis. We do not guarantee response times or resolution times unless explicitly stated in writing as part of an enterprise or custom support agreement.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall The Volt Planner LLC, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the Service, regardless of the theory of liability (contract, tort, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, our total aggregate liability to you for all claims arising out of or relating to the Service or these Terms shall not exceed the amount you have paid to us for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless The Volt Planner LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with your use of the Service, your User Content, your violation of these Terms, or your violation of any applicable law or third-party right.

11. Termination

11.1 By You

You may terminate your account at any time by canceling your subscription and deleting your account through the Service, or by contacting us.

11.2 By Us

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, non-payment, fraudulent activity, or extended inactivity.

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. We may delete your account data and User Content after termination, subject to our data retention practices and any applicable legal requirements. Sections of these Terms that by their nature should survive termination (including Disclaimers, Limitation of Liability, Indemnification, and Governing Law) will survive.

11.4 Enforcement

We reserve the right to investigate any suspected violations of these Terms. If we determine that a violation has occurred, we may take appropriate action, including but not limited to suspending or terminating your account, restricting access to the Service, and pursuing legal remedies where appropriate.

We also reserve the right to implement technical measures, including rate limiting or IP-based restrictions, to prevent abuse of the Service.

12. Changes to Terms

We may modify these Terms at any time by posting the updated Terms on the Service with a revised “Last Updated” date. If we make material changes, we will provide notice through the Service or by other reasonable means. Your continued use of the Service after such changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which The Volt Planner LLC operates, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms or the Service shall be resolved exclusively in the applicable state or federal courts, and you consent to the personal jurisdiction of such courts.

14. General Provisions

Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Volt Planner LLC regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

DMCA / Copyright Complaints. If you believe that content in the Service infringes your copyright or other intellectual property rights, please send a notice to support@thevoltplanner.com with sufficient detail to identify the allegedly infringing material and your contact information. Upon receipt of a valid notice, we may remove or disable access to the content and take other appropriate actions in accordance with applicable law.