Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect personal information you provide directly, including your name, email address, and any other details required during registration. If you sign up through a third-party authentication provider, we may receive your name and email address from that provider.

1.2 Billing Information

When you subscribe to a paid plan, your payment information (such as credit card number and billing address) is collected and processed by our third-party payment processor. We do not store full payment card details on our servers. We may receive and retain limited billing information from the payment processor, such as the last four digits of your card, card type, and billing address, for record-keeping and support purposes.

1.3 User-Generated Content

You may upload or input project-related data into the Service, including but not limited to floor plans, room specifications, electrical load calculations, job site details, and customer information for estimates and drawings (“User Content”). We collect and store this User Content to provide the Service to you.

1.4 Usage Data

We automatically collect certain information when you use the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, features used, timestamps of activity, and general interaction data. This data helps us understand how the Service is used and how to improve it.

1.5 Cookies and Similar Technologies

We use cookies and similar tracking technologies (such as local storage) to maintain session state, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser, but disabling cookies may limit certain features of the Service.

2. How We Use Information

We use the information we collect for the following purposes:

• Providing the Service: To operate, maintain, and deliver the features of the Service, including generating estimates, drawings, and related outputs based on your inputs.
• Account Management: To create and manage your account, authenticate your identity, and communicate with you about your account.
• Billing and Payments: To process subscription payments, manage invoices, and handle billing inquiries through our payment processor.
• Improvement and Development: To analyze usage trends, diagnose technical issues, and improve the functionality, reliability, and user experience of the Service.
• Communications: To send you service-related notices, such as account confirmations, subscription changes, security alerts, and support responses. We do not send unsolicited marketing emails without your consent.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, authentication, hosting, and analytics. These providers are contractually obligated to use your information only for the purposes of providing their services to us and in accordance with applicable data protection requirements.

3.2 Legal Obligations

We may disclose your information if required to do so by law, or if we believe in good faith that disclosure is necessary to comply with a legal obligation, protect our rights or safety, protect the rights or safety of others, investigate fraud, or respond to a lawful government request.

3.3 Business Transfers

If we are involved in a merger, acquisition, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 With Your Consent

We may share your information in other circumstances with your explicit consent.

4. Data Retention

We retain your account information and User Content for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal, accounting, or compliance purposes. Usage data and aggregated analytics may be retained in anonymized form indefinitely.

5. Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, loss, destruction, or alteration. These measures include encryption of data in transit, secure authentication protocols, and access controls. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information, which may include the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information, object to or restrict certain processing activities, and request portability of your data. To exercise any of these rights, please contact us using the information in Section 9 below. We will respond to your request in accordance with applicable law.

7. Children’s Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Service with a revised “Last Updated” date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.